Maintenance & Care Guide
Keep your air purifier running at peak performance
Complete Maintenance Schedule
Weekly
- • Wipe exterior with damp cloth
- • Check air intake for obstructions
- • Inspect LED indicators
Monthly
- • Clean washable pre-filter
- • Vacuum air intake grilles
- • Check app for filter life
6 Months
- • Replace H13 HEPA filter
- • Replace activated carbon filter
- • Deep clean unit interior
Annually
- • Professional deep cleaning
- • Performance calibration
- • Warranty check
Washable Pre-Filter Care
Monthly Cleaning Steps
- 1Power off and unplug the unit
- 2Remove front panel and extract pre-filter
- 3Rinse with lukewarm water from back side
- 4Air dry completely (24 hours) before reinstalling
Pro Tip: Keep a spare pre-filter for continuous operation while one is drying
HEPA Filter Replacement
Replacement Indicators
- App notification alert
- 1,440 hours of operation
- 6-8 months typical lifespan
- Visible discoloration or odor
Cost: Replacement filters cost $50-60. Buy genuine Levoit filters for best performance.
Common Issues & Solutions
Unit Not Turning On
- • Check power cord connection
- • Ensure filters are properly installed
- • Verify front panel is securely closed
- • Try different power outlet
Unusual Noise
- • Check for loose objects in air intake
- • Ensure unit is on level surface
- • Clean or replace clogged filters
- • Contact support if noise persists
App Connection Issues
- • Ensure 2.4GHz WiFi (not 5GHz)
- • Reset WiFi by holding button 10 seconds
- • Check router distance and signal strength
- • Restart VeSync app and try pairing again
Air Quality Sensor Issues
- • Clean sensor with soft, dry cloth
- • Ensure adequate room ventilation
- • Calibrate sensor through app settings
- • Allow 24-48 hours for accurate readings